Shipping Info
SHIPPING AND DELIVERY GUIDELINES
This Delivery Guideline serves as a clear reference for ensuring that all shipments are prepared, handled, and received in a consistent and efficient manner.
By following these guidelines, we safeguard product quality, streamline operations, and provide customers with a reliable experience.
DOMESTIC ORDERS
- Bullet - 2 to 4 hours delivery
- Same Day Delivery Cut-Off: 10 AM - 11 AM
- COD - Additional AED 20 charge
- International shipping fees is calculated on the checkout
-
Enjoy Free shipping on orders AED 1000+ Across all UAE
PROCESSING TIME:
- Orders are typically processed within 24 hours.
- You will receive an order confirmation email as soon as your order is placed.
- Once your order is shipped, you will receive a shipping confirmation email with tracking details.
INTERNATIONAL SHIPPING
- We currently ship internationally to all countries worldwide via Aramex Express.
- Delivery Time: 3-6 business days (estimated upon checkout).
- Fees calculated at checkout.
Delivery Rates
Pricing for different delivery types and areas
| Service | Same Area | Different Area |
|---|---|---|
| Same Day | AED 50.00 | AED 50.00 |
| Next Day | AED 35.00 | AED 35.00 |
| Return | AED 35.00 | AED 35.00 |
| 4hr | AED 50.00 |
Additional fees
| Service | Price |
|---|---|
| Card collection | 2.5 % |
| Cash collection | 2.5 % |
| Per Additional 1 kg | AED 2.00 |
| Remote Areas | AED 15.00 |
| Per Additional Parcels | AED 5.00 |
| Fixed card fee | AED 0.000 |
| Fixed cash fee | AED 0.000 |
| Extra distance fee | AED 1.00 |